Support

Please read the items of this page carefully before you contact our support team. If your question is not answered on this page, please send an e-mail to:
info@springlish.org
Steven laptop

 

I forgot my password
Fill in your e-mail address in the field below. You’ll receive an e-mail with a link to reset your password.

 

I forgot my username
Contact our Support Team through info@springlish.org. Mention your first and last name. They will be able to help you.
Notice: Your username is the same as the e-mail address on which you receive your messages from us.

 

My access code doesn’t work
Contact our Support Team through info@springlish.org. Mention your first and last name and the access code. They will be able to help you.

 

How can I turn off the MemoTrainer notifications?
Log in to your account and click MemoTrainer settings in the sidebar of your screen.
At your week planning, put check marks at MemoTraining without reminder to no longer receive notifications on those days.

 

Where can I adjust my personal settings?
You can change your personal data, upload a profile picture, add a biography and indicate which emails you would not like to receive. After login, click your name to unfold the menu and go to ‘Personal Data’.